ANNUAL REPORT
2022/23

Supplementary Reports

GRI Index

Statement of use Citizens Development Finance PLC has reported the information cited in this
GRI content index for the period 1 April 2022 to 31 March 2023 with reference to the GRI Standards.
GRI 1 used GRI 1: Foundation 2021
GRI Standard
Disclosure
Disclosure Location Notes
GRI 2: General Disclosures 2021
2-1 Organizational details Corporate information
2-2 Entities included in the organization’s sustainability reporting Reporting period and boundary
2-3 Reporting period, frequency and contact point Reporting period and boundary and queries
2-4 Restatements of information Reporting period and boundary
2-5 External assurance External Auditors and assurance
2-6 Activities, value chain and other business relationships Business model Forging a cohesive ecosystem with stakeholders
2-7 Employees Workforce composition
2-8 Workers who are not employees Workforce composition
2-9 Governance structure and composition Corporate governance at CDB
2-10 Nomination and selection of the highest governance body Corporate governance disclosures Report of the Nomination Committee
2-11 Chair of the highest governance body Corporate governance disclosures
2-12 Role of the highest governance body in overseeing the management of impacts Corporate governance disclosures
2-13 Delegation of responsibility for managing impacts Corporate governance at CDB Business governance at CDB
2-14 Role of the highest governance body in sustainability reporting Key frameworks and compliance
2-15 Conflicts of interest Corporate governance disclosures
2-16 Communication of critical concerns Corporate governance disclosures
2-17 Collective knowledge of the highest governance body Corporate governance disclosures
2-18 Evaluation of the performance of the highest governance body Corporate governance disclosures
2-19 Remuneration policies Corporate governance disclosures Report of the Remuneration Committee
2-20 Process to determine remuneration Report of the Remuneration Committee
2-21 Annual total compensation ratio Ratio of basic salary and remuneration by employee category
2-22 Statement on sustainable development strategy Chairman's message Managing Director/Chief Executive Officer’s review Supporting sustainable development
2-23 Policy commitments Chairman's message Managing Director/Chief Executive Officer’s review
2-24 Embedding policy commitments Managing Director/Chief Executive Officer’s review
2-25 Processes to remediate negative impacts Corporate Governance Disclosures
2-26 Mechanisms for seeking advice and raising concerns Inculcating a culture of integrity and compliance
2-27 Compliance with laws and regulations Annual Report of the Board of Directors Inculcating a culture of integrity and compliance
2-28 Membership associations Memberships and associations
2-29 Approach to stakeholder engagement Engaging with our stakeholders and Identifying their Concerns
2-30 Collective bargaining agreements Inculcating a culture of integrity and compliance
GRI 3: Material Topics 2021
3-1 Process to determine material topics Determining our priority Material Issues
3-2 List of material topics Determining our priority Material Issues
3-3 Management of material topics Assessing our risks and opportunities Engaging with our stakeholders and Identifying their concerns Supporting sustainable and inclusive social development
GRI 201: Economic Performance 2016
201-1 Direct economic value generated and distributed Chief Financial Officer’s review, Value Added Statement
201-2 Financial implications and other risks and opportunities due to climate change Accelerating environmental sustainability through our core business
201-3 Defined benefit plan obligations and other retirement plans Retirement benefit obligation
201-4 Financial assistance received from government N/A
GRI 202: Market Presence 2016
202-1 Ratios of standard entry level wage by gender compared to local minimum wage Ratio of basic salary and remuneration by employee category
202-2 Proportion of senior management hired from the local community
GRI 203: Indirect Economic Impacts 2016
203-1 Infrastructure investments and services supported Investments in social Initiatives in 2022/23
203-2 Significant indirect economic impacts Supporting sustainable and inclusive social development
GRI 204: Procurement Practices 2016
204-1 Proportion of spending on local suppliers Local funding partners
GRI 205: Anti-corruption 2016
205-1 Operations assessed for risks related to corruption Inculcating a culture of integrity and compliance
205-2 Communication and training about anti-corruption policies and procedures Inculcating a culture of integrity and compliance
205-3 Confirmed incidents of corruption and actions taken CDB did not come across any incidents of corruption in FY 2022/23
GRI 206: Anti-competitive Behavior 2016
206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices There were no legal proceedings for anti-competitive behaviour, anti-trust, monopoly practices in FY 2022/23
GRI 207: Tax 2019
207-1 Approach to tax Taxes on financial services
207-2 Tax governance, control, and risk management
207-3 Stakeholder engagement and management of concerns related to tax
207-4 Country-by-country reporting
GRI 301: Materials 2016
301-1 Materials used by weight or volume Waste management
301-2 Recycled input materials used Waste management
301-3 Reclaimed products and their packaging materials
GRI 302: Energy 2016
302-1 Energy consumption within the organization Achieving efficiency in energy management
302-2 Energy consumption outside of the organization
302-3 Energy intensity
302-4 Reduction of energy consumption Achieving efficiency in energy management
302-5 Reductions in energy requirements of products and services Achieving efficiency in energy management
GRI 303: Water and Effluents 2018
303-1 Interactions with water as a shared resource Effective water management
303-2 Management of water discharge-related impacts Effective water management
303-3 Water withdrawal
303-4 Water discharge
303-5 Water consumption Effective water management
GRI 304: Biodiversity 2016
304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas The LIFE Project – Restoring degraded land The Life to Our Mangroves Project The Ittapana Mangrove Conservation Project
304-2 Significant impacts of activities, products and services on biodiversity The LIFE Project – Restoring degraded land The Life to Our Mangroves Project The Ittapana Mangrove Conservation Project
304-3 Habitats protected or restored The LIFE Project – Restoring degraded land The Life to Our Mangroves Project The Ittapana Mangrove Conservation Project
304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations N/A
GRI 305: Emissions 2016
305-1 Direct (Scope 1) GHG emissions Direct emissions
305-2 Energy indirect (Scope 2) GHG emissions Indirect emissions
305-3 Other indirect (Scope 3) GHG emissions N/A
305-4 GHG emissions intensity
305-5 Reduction of GHG emissions Reducing our carbon footprint
305-6 Emissions of ozone-depleting substances (ODS) N/A
305-7 Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions N/A
GRI 306: Waste 2020
306-1 Waste generation and significant waste-related impacts Waste management
306-2 Management of significant waste-related impacts Waste management
306-3 Waste generated Waste disposal for FY 2022/23
306-4 Waste diverted from disposal Waste disposal for FY 2022/23
306-5 Waste directed to disposal Waste disposal for FY 2022/23
308-1 New suppliers that were screened using environmental criteria Selecting our business partners
308-2 Negative environmental impacts in the supply chain and actions taken There were no negative impacts in the supply chain
GRI 401: Employment 2016
401-1 New employee hires and employee turnover Attracting the best talent, Workforce composition
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees Recognising and rewarding excellence
401-3 Parental leave Return to work and retention Rate after parental leave
GRI 402: Labor/Management Relations 2016
402-1 Minimum notice periods regarding operational changes
GRI 403: Occupational Health and Safety 2018
403-1 Occupational health and safety management system Creating a safe working environment
403-2 Hazard identification, risk assessment, and incident investigation Creating a safe working environment
403-3 Occupational health services Creating a safe working environment
403-4 Worker participation, consultation, and communication on occupational health and safety Creating a safe working environment
403-5 Worker training on occupational health and safety Creating a safe working environment
403-6 Promotion of worker health Creating a safe working environment
403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships Creating a safe working environment
403-8 Workers covered by an occupational health and safety management system
403-9 Work-related injuries There were no work related injuries in FY2022/23
403-10 Work-related ill health There were no work related ill health in FY 2022/23
GRI 404: Training and Education 2016
404-1 Average hours of training per year per employee Enhancing the potential of our employees
404-2 Programs for upgrading employee skills and transition assistance programs Enhancing the potential of our employees
404-3 Percentage of employees receiving regular performance and career development reviews Performance management and succession planning
GRI 405: Diversity and Equal Opportunity 2016
405-1 Diversity of governance bodies and employees Diversity and inclusivity for enhanced productivity
405-2 Ratio of basic salary and remuneration of women to men Ratio of basic salary and remuneration by employee category
GRI 406: Non-discrimination 2016
406-1 Incidents of discrimination and corrective actions taken There were no incidents discrimination nor any corrective actions taken in FY 2022/23
GRI 407: Freedom of Association and Collective Bargaining 2016
407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk N/A
GRI 408: Child Labor 2016
408-1 Operations and suppliers at significant risk for incidents of child labor
GRI 409: Forced or Compulsory Labor 2016
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor
GRI 410: Security Practices 2016
410-1 Security personnel trained in human rights policies or procedures Inculcating a culture of integrity and compliance
GRI 411: Rights of Indigenous Peoples 2016
411-1 Incidents of violations involving rights of indigenous peoples
GRI 413: Local Communities 2016
413-1 Operations with local community engagement, impact assessments, and development programs Supporting sustainable and inclusive social development
413-2 Operations with significant actual and potential negative impacts on local communities There were no operations with significant actual and potential negative impacts on local communities
GRI 414: Supplier Social Assessment 2016
414-1 New suppliers that were screened using social criteria Selecting our business partners
414-2 Negative social impacts in the supply chain and actions taken Selecting our business partners
GRI 415: Public Policy 2016
415-1 Political contributions
GRI 416: Customer Health and Safety 2016
416-1 Assessment of the health and safety impacts of product and service categories Marketing campaigns, promotions, and marketing communications
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services
GRI 417: Marketing and Labeling 2016
417-1 Requirements for product and service information and labeling Marketing campaigns, promotions, and marketing communications
417-2 Incidents of non-compliance concerning product and service information and labeling Ensuring compliance in a changing regulatory landscape
417-3 Incidents of non-compliance concerning marketing communications Ensuring compliance in a changing regulatory landscape
GRI 418: Customer Privacy 2016
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Ensuring compliance in a changing regulatory landscape
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